Assuming the process is over once a TAREKS review results negatively is a common misconception. A rejection decision is generally not the end of the process; when its technical justification is correctly analyzed, it is often a stage that can be corrected. In this article we cover how to appeal a TAREKS rejection decision, which documents need to be prepared, and what to pay attention to throughout the process.
Why Is a Rejection Decision Issued?
A TAREKS rejection decision generally stems from causes such as missing or inconsistent documents, a determination that the product does not conform to the declared standard, the HS Code not matching the product's actual nature, or non-conformity found in a laboratory/TSE review. The first and most critical step of the appeal process is clearly understanding the justification stated in the rejection decision, because the strength of the appeal depends on directly addressing this justification. We covered the general reasons for being held at customs in our article Why Do Products Get Held at Customs?.
How Does the Appeal Process Work?
- Carefully examine the justification of the rejection decision and the legislative article it is based on.
- Gather technical evidence that directly addresses the justification (additional test report, revised technical file, correct HS Code determination, etc.).
- Submit the appeal petition to the relevant authority within the period prescribed by legislation.
- The authority assesses the evidence submitted and issues a new decision.
- If the appeal is accepted, the product is released; if rejected, judicial remedy can be considered.
Which Documents Should Be Prepared for the Appeal?
The strength of an appeal comes not from a generic appeal petition, but from concrete evidence that directly addresses the rejection justification. If the rejection stems from an incomplete or inconsistent declaration of conformity, a corrected declaration that fully matches the technical file should be submitted; see our article What Should the Declaration of Conformity Look Like? on this topic. If the rejection stems from the product's non-conformity to a standard, a design revision that resolves the issue and its accompanying new test report are required. For a rejection stemming from an HS Code mismatch, the technical justification for the correct code, explained in our article How Is the HS Code (GTİP) Determined?, should be submitted.
Appeal Period and the Status of the Product at Customs
The period allowed for appeal varies depending on how the decision was notified and the relevant administrative procedure legislation; for this reason, clarifying the period the moment you receive a rejection decision and acting without wasting time is critical. While the appeal process continues, the product generally continues to be held at customs; this increases both storage (demurrage) costs and delivery delays. For this reason, preparing the appeal petition completely and with strong justifications the first time is of great importance both legally and commercially.
What Happens If the Appeal Is Rejected?
If the administrative appeal is rejected, the right to pursue judicial remedy within the periods prescribed by relevant legislation is reserved; but this is generally a longer route that brings additional cost. At this point, the business may also need to evaluate commercial alternatives such as re-exporting or returning the product instead of continuing the legal process. Which route to follow is a strategic decision that should be made based on the product's commercial value, the commercial impact of the timeline, and the probability of the appeal's success.
After the Appeal: Permanently Resolving the Root Cause
Even if an appeal is accepted, for the process to be truly complete, the root cause that led to the rejection decision needs to be permanently resolved. Otherwise, future shipments in the same product group may face a similar rejection risk; moreover, a history of recurring non-conformity can lead TAREKS's risk analysis to route the company's future shipments to higher inspection intensity. For this reason, the appeal process should be seen not only as a way to save the current shipment, but as an opportunity to make a permanent correction together with the manufacturer.
Relevant Directives and Standards
The TAREKS appeal process is based on general administrative procedure legislation and the relevant provisions of Product Safety and Inspection (ÜGD) communiqués. The technical basis of the appeal is the EU directive or regulation the product is subject to and the corresponding harmonized EN standards; directly referencing this legislation in the appeal petition makes the authority's assessment easier.
| Rejection Justification | Evidence to Submit in the Appeal |
|---|---|
| Incomplete/inconsistent declaration of conformity | Corrected declaration matching the technical file |
| Non-conformity to standard | Design revision + new test report |
| Incorrect HS Code | Technical justification for correct code, binding tariff information if needed |
| Incomplete technical file | Completed, consistent technical file |
| Missing user manual | Turkish, legislation-compliant updated manual |
Most Common Mistakes
- Preparing the appeal petition with general statements without directly addressing the rejection justification.
- Missing the appeal period or leaving it to the last minute.
- Repeating the same mistake after successfully appealing, without permanently resolving the root cause.
- Presenting the technical justification separately and inconsistently from the legal petition.
- Preparing a hasty or incomplete appeal without accounting for the cost of being held at customs during the process.
Frequently Asked Questions
Can every rejection decision be appealed?
Yes, an appeal or other legal remedy provided for in legislation can be pursued against every administrative-act-nature rejection decision, within the period prescribed by legislation; however, whether the appeal is accepted depends on the strength of the technical and legal justification presented.
How long is the appeal period?
The appeal period varies depending on how the decision was notified and the relevant administrative procedure legislation; for this reason it is important to clarify the period the moment you receive a rejection decision and act without wasting time.
Does the product continue to be held at customs during the appeal process?
Generally yes, the product continues to be held at customs until the appeal process is concluded; for this reason, preparing the appeal as quickly as possible with strong justifications matters both legally and commercially.
Which documents should be prepared for the appeal?
Technical evidence that directly addresses the rejection justification (an additional test report, a revised technical file, a corrected declaration of conformity, correct HS Code determination, etc.) and a petition explaining the legal basis of the appeal should be prepared.
If the appeal is rejected, is there another route?
If the administrative appeal is rejected, the right to pursue judicial remedy within the periods prescribed by relevant legislation is reserved; but this is generally a longer process, and commercial alternatives such as returning or re-exporting the product should also be considered.
Does getting consultancy support during the appeal process make a difference?
Yes, correctly analyzing the rejection justification technically and preparing an appeal supported with concrete evidence significantly increases the likelihood of a favorable outcome.
Are future shipments also affected by the same non-conformity?
Yes, a history of recurring non-conformity in the same product group can lead future shipments to be routed to higher inspection intensity in TAREKS's risk analysis; for this reason it is important to permanently resolve the root cause.
Who should prepare the appeal petition?
The appeal petition is generally submitted on the importer's behalf by a customs broker or legal representative; but preparing the petition's technical justifications with support from a consultancy familiar with the product's engineering details strengthens the appeal.
Does a rejection decision mean the product will be completely destroyed?
No, the outcome of a rejection decision varies depending on the nature of the non-conformity; options such as corrective action, re-export, or return are also available. Destruction generally only comes up for serious, uncorrectable non-conformities.
Is there a way to speed up the appeal process?
Preparing the appeal petition the first time with complete technical evidence that directly responds to the rejection justification prevents additional information requests and avoids unnecessary extension of the process.
Conclusion
A TAREKS rejection decision, when correctly analyzed, is often a reversible stage. The success of an appeal depends on correctly understanding the rejection justification, submitting concrete technical evidence that directly addresses it, and running the process without wasting time. Most importantly, even if the appeal is accepted, permanently resolving the root cause ensures future shipments don't face the same problem.
Facing a TAREKS rejection decision? For more information, see our TAREKS & Import consultancy service or get in touch right away.
Get a Free Preliminary Assessment